Close Log in
E-mail (*) Password (*) Forgot your password?

Not registered? Make a new account
Menu
— nl— fr— en
Terms & Conditions

1/ General

Our General Terms and Conditions apply to all deliveries and services. An order becomes binding as soon as you send it to us.

2/ Delivery area

Deliveries are not made to PO Box numbers.

3/ Delivery period

Delivery is usually made within 7 business days. Should an article be currently out of stock, we will let you know as soon as possible when delivery can be expected. Delivery is at the risk of the consignee.

4/ Delivery Charges

You can rest assured that your order will arrive promptly and in perfect condition. You only need pay the forwarding costs once for each order. Delivery charges : 10,00- €

5/ Shipping Partner

Our goods a re shipped with DPD, during working hours and we would appreciate if you could make sure that somebody is available to accept your consignment.

6/ Prices

All prices are in Euro and are inclusive VAT at the prevailing rate.

7/ Terms of payment

The goods are delivered against payment by credit card (Master Card, Visa Card,).

8/ Guarantee

There is no guarantee obligation if a fault or damage was caused by handling, maintenance or care that was contrary to our instructions. The purchaser should consult the relevant instructions and recommendations

9/ Important:

Please keep the invoice with you. Without proof of purchase, we cannot assure your guarantee will be covered.

10/ Complaints

Complaints about defects or about incomplete or incorrect deliveries must be notified in writing, within 14 days from date of invoice to GRINDERWORKS - Cadim bvba Hundelgemsesteenweg 80

9890 Gavere-Baaigem Belgium E-mail : info@grinderworks.com

11/ Right to cancel


You have the right to cancel this contract within 14 days without giving any reason.

The cancellation period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods.

To exercise the right to cancel, you must inform us GRINDERWORKS Cadim bvba Hundelgemsesteenweg 80 9890 Gavere-Baaigem Belgium E-mail : info@grinderworks.com

of your decision to cancel this contract by a clear statement (e.g. a letter sent by post, fax or e-mail). You may use the attached cancellation form, but it is not obligatory.

To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired.

12/ Effects of cancellation


If you cancel this contract, we will reimburse to you all payments received from you related to this contract, including the costs of delivery. We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you. We will make the reimbursement without undue delay, and not later than14 days after the day we receive back from you any goods supplied.

We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of the reimbursement. We may withhold reimbursement until we have received the goods back.

GRINDERWORKS Cadim bvba will handle the extra costs you may have concerning shipment back to Belgium. All you have to do is contact us at info@grinderworks.com, and we will handle the return.

Return address:

GRINDERWORKS Cadim bvba Hundelgemsesteenweg 80

9890 Gavere-Baaigem Belgium E-mail : info@grinderworks.com

without undue delay and in any event not later than 14 days from the day on which you communicate your cancellation from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired.

You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

13/ Proprietary rights

Goods will remain the property of GRINDERWORKS Cadim bvba until payment has been made in full.

14/ Compensation

Claims for compensation due to mistakes in illustrations, prices or texts, or due to late delivery or failure to deliver, are strictly excluded.

The color of the products displayed in the online shop may deviate from the actual product color. The pattern of wood and other natural materials of the purchased products will deviate from the pictures of those products in the online shop and from any previously ordered products.

15/ Data protection

It goes without saying that any data required by us for order processing purposes will be treated as strictly confidential.

16/ Contact us:

In case you have questions about GRINDERWORKS products, how to maintain them, or even any questions about your order:

Customer Service contact:

GRINDERWORKS - cadim bvba

Hundelgemsesteenweg 80

9890 Gavere-Baaigem

Belgium

E-mail : info@grinderworks.com